Business Details
28 Years
experience
Emergency
services
Your Trusted Partner for IT Services & Computer Repair
Since 1998, Ascending Technologies has built enduring client relationships through exceptional service and integrity. Our team delivers cutting-edge technology solutions for businesses of all sizes, specializing in computer networks, web design, unified communications, and security systems. With alliances to industry leaders, we provide structured cabling and disaster recovery solutions tailored to diverse industries.Our proactive approach to IT maintenance reduces costs while ensuring peak performance and security. We partner with clients to develop customized technology strategies, combining technical expertise with personalized support to meet evolving business needs. Our commitment to quality and client satisfaction has established us as a trusted technology partner in Laredo and surrounding regions.
Services
Computer Repair
Web Design
Network Support
Data Recovery
Surveillance Systems
Access Control
Structured Cabling
Telephone Systems
Details
- Year established: 1998
Highlights and features
- 25+ years of local technology expertise since 1998
- Proactive network maintenance reduces system downtime
- Customized IT solutions for retail, hospitality, and law offices
- Alliances with industry-leading technology providers
- Emergency support available after business hours
Associations and certifications
- License #B13811
Services
Computer Repair
Our certified technicians service, repair, and design computer networks tailored to business needs. We offer proactive maintenance, system monitoring, and emergency support for single computers or enterprise networks. With 25+ years of experience, we ensure secure, optimized performance for businesses in retail, hospitality, and professional services.
Web Design
We create responsive websites that enhance brand identity and user experience. Our designs include SEO optimization, mobile compatibility, and e-commerce functionality. Services include UX planning, custom training, and monthly maintenance to keep websites current with evolving digital requirements for businesses in Laredo and surrounding areas.
Structured Cabling
Specializing in voice, data, and fiber optic cabling solutions for LAN/WLAN implementations. Our certified technicians install infrastructure for law offices, warehouses, and retail locations. We integrate latest technologies to maintain business competitiveness through reliable connectivity and scalable network solutions.
Surveillance Systems
We provide complete video surveillance and access control systems with equipment sales, installation, and service. Our solutions help businesses reduce shrinkage through customized security evaluations and integration with existing infrastructure. Systems include card-swipe readers, audio/video monitoring, and remote management capabilities.
Data Recovery
Our enterprise-level backup solutions protect critical business data across PCs, servers, and networks. We implement disaster recovery systems that minimize data loss risks while maintaining HIPAA compliance and network security. Services include system monitoring, threat detection, and secure data restoration for businesses of all sizes.
People
Andy Segovia III
I.T. Administrator
Over 15 years managing IT infrastructure for Laredo businesses. Specializes in network security and system optimization. Holds multiple industry certifications including CompTIA Network+ and Microsoft MCSE.
Jerry Cuellar
Computer Technician
Certified hardware specialist with 10+ years experience in computer repair and diagnostics. Expertise in enterprise-level system maintenance and component replacement for small to mid-sized businesses.
Erika Magallon
Web Marketing Manager
Digital marketing strategist with 8 years developing SEO-optimized websites. Focuses on brand alignment through color theory, responsive design, and user experience improvements for local businesses.
Julio Segovia
Office Manager
12-year veteran in business operations management. Oversees service contracts, payment plans, and client relations. Implements quality control measures for all technical service deliveries.
Alejandro Segovia
Support Specialist
Certified support technician with expertise in remote diagnostics and user training. Handles 50+ client support requests monthly while maintaining 98% satisfaction ratings over three years.
Questions
What IT services do you offer for small businesses?
We provide managed IT services starting at $40/month, including network monitoring, antivirus protection, and priority support. Our Reliance Package offers comprehensive coverage for computer and server maintenance.
Do you provide emergency computer repair after hours?
Yes, we offer emergency support with rates starting at $199.50/hour during business hours and $266/hour after hours or weekends.
Can you design an e-commerce website?
Yes, we develop custom e-commerce platforms with product catalogs, online ordering, and mobile-responsive designs. Our team provides training for content updates and inventory management.
What security solutions are available for retail businesses?
We offer complete surveillance systems with access control, including camera installation, card-swipe readers, and remote monitoring to reduce shrinkage and improve employee productivity.
Do you service both residential and commercial clients?
We primarily serve commercial clients in retail, hospitality, and professional services, though we occasionally handle residential technology projects based on technician availability.
What structured cabling standards do you follow?
Our certified technicians implement TIA/EIA-568 standards for voice and data cabling, supporting CAT6 Ethernet, fiber optics, and wireless network infrastructure for businesses of all sizes.